Privacy Policy

1) Who we are

LeadAssist ("we", "us") provides AI‑powered lead qualification tooling for real estate agencies.

2) How to contact us

We do not publish contact email addresses. For any enquiry or request related to this policy, please use the contact form on this website.

3) What data we collect

• Contact form data: full name, work email (optional), phone (optional), and message.
• Usage data: device/browser details, pages viewed, general usage metrics, and standard server logs.
• Cookies and similar technologies: necessary cookies for site operation; analytics cookies (if consented).

4) How we use your data

• Respond to and manage enquiries submitted via the contact form.
• Provide, operate, and secure our site/services.
• Improve site performance and user experience (analytics, if enabled by consent).
• Comply with legal and regulatory obligations.

5) Legal bases (as applicable)

• Contract/steps prior to contract (responding to demo requests).
• Legitimate interests (service improvement, security, fraud prevention).
• Consent (analytics and certain marketing where required).

6) Analytics (Google Analytics 4)

We use Google Analytics 4 (GA4) to understand site usage. GA4 is loaded only after you provide consent and you can change your preferences at any time via a "Manage Cookies" link in the footer (when available). For GA4 processing, Google’s Privacy Policy applies.

7) reCAPTCHA (abuse prevention)

We use reCAPTCHA to protect our forms from abuse. Use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.

8) Hosting and transfers

By default, we host services in UAE data centres. Some subprocessors (e.g., analytics, anti‑abuse) may process data in other jurisdictions. We implement appropriate safeguards for international transfers where required.

9) Sharing your data

We do not sell your personal data. We may share data with trusted service providers who support hosting, security, analytics (if consented), and communications; and as required by law, regulation, or to protect rights and safety.

10) Retention

• Contact form submissions: retained as long as necessary to respond and maintain business records, typically up to 24 months.
• Security logs: retained per security and compliance needs.

11) Your rights

Depending on your location, you may have rights to access, rectify, delete, restrict, object to processing, and data portability; and to withdraw consent at any time (for consent‑based processing). Submit any request through the contact form.

12) Security

We use technical and organizational measures including encryption in transit/at rest, network isolation, and access controls.

13) Children

Our services are not directed to children. If you believe we hold data about a child, please submit a request via the contact form and we will address it.

14) Changes to this policy

We may update this policy from time to time. We will post the updated version with a new effective date above.